UKG research found that low trust and lack of empowerment are major drivers of disengagement. Frontline employees judge their ...

As consumers increasingly turn to artificial intelligence agents for routine shopping decisions, many retailers fear AI could spark a ruthless race to the bottom on price.

U.S. retailers drove $26.4 billion in online spend during Amazon Prime Day (June 23-26), representing 9.3 percent ...

Unified commerce means a single data layer powers every channel and every decision. It is every system drawing from the same ...

Personalization in retail has scaled a higher altitude in 2026. Consumers expect brands to not only recognize and remember ...

The next evolution of e-commerce personalization is about creating digital experiences that can engage shoppers the way a ...

Winning in this AI era requires baking in governance from the beginning: verifying what came from a human vs. a machine, ...

The most underappreciated part of the consumer economy is the midsized brand: the established, often profitable company that has real demand, loyal customers, and meaningful distribution, but not ...

Generative artificial intelligence is rapidly changing how advertising gets made. What once required days of model shoots, full video crews, and large creative teams can now be produced faster and at ...

For retail-based logistics operations, the rise of agentic artificial intelligence in supply chain execution needs to happen ...

Saks Global has completed its Chapter 11 restructuring and re-emerged under the name Exemplar Luxury Group (ELG).

Walmart announced it has entered into an agreement to acquire Vibe.co, a self-serve CTV ad platform that aims to simplify ...