Tools automate home installation of Net-based phone calls and video broadcasts. It could give some English to broadband triple-plays. Marguerite Reardon started as a CNET News reporter in 2004, ...

Could your voice over IP telephone service take down your whole home office network? Fellow Computerworld blogger Michael Horowitz thinks that’s a possibility if you follow your VoIP vendor’s ...

I bought a Cisco SPA-2102 VoIP adapter some years ago. I tried a few different voip providers and settled on voip.ms. At $5/month it was the best bang for the buck I could find. I tried other ...

Learn my seven-step foolproof process for setting up a VoIP call center as fast as possible without breaking the bank or settling for less. Setting up a VoIP call center isn’t as complicated or ...

Aircall provides a cloud-based VoIP phone system designed for sales, support, and customer management teams across small businesses to enterprises. It emphasizes simplicity, integrations with over 100 ...

BOSTON — As vice president of voice product development at Merrill Lynch & Co., Todd Goodyear has weathered six complicated years of converging voice and data communications on an IP network. Goodyear ...

No one likes choppy audio or dropped calls. Use these simple VoIP troubleshooting tactics for crystal clear internet calls every time. Making VoIP (Voice over Internet Protocol) calls is easy, ...

Human communication has evolved dramatically over the centuries, from word of mouth to letters and telegrams to phone lines that stretch from one end of the world to the other. While you can still ...

As cable and phone companies jostle to sell voice, video and data bundles over broadband connections, tools are needed to get those services running as quickly as possible. On Monday, SupportSoft, a ...