Supervisors gain access to real-time dashboards that provide a complete view of team performance. Critical metrics such as call handling times, customer engagement levels, call outcomes, and quality ...

Chery has called for stronger AI governance as vehicles become more autonomous, saying safety and transparency must keep pace ...

Learn which revenue intelligence platform features matter most, from pipeline visibility and forecasting to buyer intent and sales coaching.

Nutshell reports that integrating AI into CRM systems boosts sales by 29%, enabling teams to streamline tasks like data entry ...

Seventy-seven percent of U.S. small and midsize businesses report using AI regularly as of January 2026. That's up from 48% ...

The technology provider has achieved ISO/IEC 27001 certification after investing in governance, staff training, risk ...

Companies are investing in AI agents and cutting staff, but talented professionals will find new opportunities.

Discusses Joint Venture With RCT Solutions and Discontinuation of Energy Storage Reporting Segment June 15, 2026 7:00 AM ...

A complete WEM suite makes it easier for Salesforce to position Agentforce Contact Center as a replacement for current CCaaS ...

The top U.S. auto regulator has opened an investigation after a Tesla using an automated driving feature slammed into a Texas ...

Looking for a World Cup ticket? The buzz around the soccer tournament now under way across North America might inspire a last ...

Steam Machine price leaks now point to $1,500 — a 50 percent jump above Valve’s original target — with a June 23 announcement ...