Gen Z graduates are ‘bright’ and the industry needs to position itself as an attractive place to start a career for them, ...

Organised artificial intelligence fraud is likely to shift from large insurers to smaller rivals as major carriers improve ...

Jane Poole, chief financial officer of CFC, reveals how she is helping the insurer scale internationally, what she learned ...

The “tax on being poor” identified by the Financial Conduct Authority’s former head of insurance Matt Brewis remains firmly ...

Fraud in insurance is becoming increasingly organised, coordinated and difficult to detect, with bad actors operating ...

Matthew Connell, director of policy and public affairs at the Chartered Insurance Institute, argues treating insurance like any other commoditised ...

Climate change progress has stalled significantly since 2024, with Lloyd’s managing agents performing worse across the board ...

The Financial Conduct Authority has today (29 June) launched a consultation, proposing further simplification of insurance ...

CFC CFO Jane Poole’s priority is helping the specialist insurer maintain underwriting discipline and operational agility as ...

Claims managers should stop feeling sorry for themselves and explain their business cases better to get more investment in ...

Having emerged from the back office to become an exco priority, claims functions should not revert to being less people-facing because of the rise in AI.

Ryan Fuller, associate director of travel at Hood Group, explores artificial intelligence-driven operational initiatives for ...