Some systems emphasize machine management and performance tracking. Others focus on payments, customer engagement, ...

In a self-service environment where customers share equipment, operate on tight schedules and bring a wide range of ...

Scheduled for Sept. 20-22 at the Hilton Austin, the event is billed by organizers as CLA’s largest gathering dedicated to ...

Laundry industry veteran Jamie Sewell reports she has acquired Laundry University, an online training platform focused on ...

This acute awareness of student trepidation is precisely the driving force behind contemporary commercial laundry ...

CHICAGO — Tide Laundromat, part of Tide Services, recently expanded its presence in this market by adding a new store in the ...

LOS ANGELES — Autonomous robotics company Serve Robotics has entered into a new partnership with on-demand laundry service ...

Operators who spoke to American Coin-Op say modern WDF marketing has evolved well beyond flyers, storefront signs and price ...

SANTA MONICA, Calif. — It’s fitting that my interview here with the Queen of Montana Avenue at the Fox Laundry coincides with a strong storm. That’s how this story unfolded some 20 years ago. On that ...

CHICAGO — Walk into a laundromat and what do you notice first? The brightness of the lighting. Whether the floors are clean. The smell. Whether anyone behind the counter looks up. Long before a single ...

CHICAGO — Based on results from this year’s American Coin-Op annual State of the Industry survey, nearly 70% of owners and operators saw their total business improve last year. How did your operation ...

CHICAGO — The self-service laundry industry has long been synonymous with quarters. For decades, the familiar rhythm of coins dropping into washers and dryers defined the laundromat experience for ...