In today’s crowded consumer products market, product packaging is an important tool that companies use to connect with customers. Besides protecting contents and informing users about a product, ...

While buying a pair of dress slacks recently, I was surprised to see the department manager using a mistake-proofing device to mark the pant length for tailoring. He placed an upside-down, Y-shaped ...

The costliest quality problem I've dealt with in electric-vehicle manufacturing never showed up in a reject bin. It arrived on time, in sealed boxes, with clean paperwork. During my time in propulsion ...

Cambridge, United Kingdom-based Team Consulting, a medical device design company, is incorporating the Japanese concepts of “poka-yoke” to its pharmaceutical packaging in attempts to reduce medical ...

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Poka-Yoke is a Japane se term which effectively means “mistake proofing”. The common term we are familiar with is “fool proofing”, but this does not fit in with the Japanese understanding of the ...

My favorite anecdote about “design rhetoric” has Japanese manufacturing guru Shigeo Shingo telling Toyota assembly line workers about his clever techniques to ...