It’s a shame that customer service doesn’t always get the respect and attention it deserves because it’s among the most important ingredients in any business’s success. There’s no better marketing ...

If someone were to ask me how important is customer service in today’s digital day and age, I’d argue it’s more important than ever. And I’m not going on a limb when I say that—83% of consumers agree ...

Cofounder and CEO of PissedConsumer, a review platform that helps consumers be heard and brands improve their customer service processes. The customer is the foundation of any successful business.

Liveops Recognized with Stevie Awards for Customer Service Training Scottsdale, United States - January 31, 2026 / ...

Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...